Please email with your order number, if applicable.
We answer all emails within 24 hours during business hours. You will receive a confirmation that your email was sent. If you did not receive one, please check your spam.
If you received a broken/damaged/incorrect item you will need to submit a photo upon request.
Please keep in mind that all of our policies regarding shipping times, shipping insurance, address changes, etc are all listed at checkout and/or in our FAQ. Buyers are responsible for reading and understanding prior to checkout.
For returns and insurance claims, you DO NOT need to contact us. Please see the previous page for info.
If you made a mistake on your order we are happy to fix it. Please note our website is powered by Shopify and does not arbitrarily change orders, change addresses, add things to your cart, or add insurance. We only ship what is ordered to the address entered.
PLEASE CHECK YOUR SPAM while waiting for a response.
Please do not contact us for charitable donations unless you have shopped with us previously.
All tickets are automatically CLOSED after 7 days if no response is received.
Please note fake and anonymous are easily traced.