Please email with your order number, if applicable.
We answer all emails within 24 hours during business hours. You will receive a confirmation that your email was sent. If you did not receive one, please check your spam.
If you received a broken/damaged/incorrect item you will need to submit a photo upon request.
Please keep in mind all of our policies regarding shipping times, shipping insurance, address changes, etc are all listed at checkout and/or in our FAQ. Buyers are responsible for reading and understanding prior to checkout.
If you opted out of shipping insurance, as stated at checkout we are unable to offer a refund for lost package. Please contact the carrier.
PLEASE CHECK YOUR SPAM while waiting for a response. We are not responsible if you receive a response and do not check SPAM.
P.S. We're human too. Please be courteous.