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FREE SHIPPING ON ALL US ORDERS OVER $25

Contact Us

We're not as good as your therapist. But we'll try to help.

If you have a question about a specific order you have already placed on our site, need to change a shipping address, please read the FAQ page before contacting. 

This contact form is only for purchases made on this website. If you purchased one of our items on a different website, you will have to contact via those channels.       

INSURANCE CLAIMS: Please click here if you need to file a claim for a lost package.                                                                                                                   

-----RETURNS: If you would like to return an item that you received click here. Items must be unused. 
                                            
----WHOLESALE: Interested in wholesale? Yea! Click here.
                                            
----ARTWORK: We do not accept artwork submissions.
                                                                                       
-----STILL NEED TO CONTACT: If you still need to contact us and/or if you received the wrong item or a broken item, please click here
                                            

 

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Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods

We're not as good as your therapist. But we'll try to help.

If you have a question about a specific order you have already placed on our site, need to change a shipping address, please read the FAQ page before contacting. 

This contact form is only for purchases made on this website. If you purchased one of our items on a different website, you will have to contact via those channels.       

INSURANCE CLAIMS: Please click here if you need to file a claim for a lost package.                                                                                                                   

-----RETURNS: If you would like to return an item that you received click here. Items must be unused. 
                                            
----WHOLESALE: Interested in wholesale? Yea! Click here.
                                            
----ARTWORK: We do not accept artwork submissions.
                                                                                       
-----STILL NEED TO CONTACT: If you still need to contact us and/or if you received the wrong item or a broken item, please click here
                                            

 

Shipping and Processing

*Items that ship separately take 2-7 business days to ship.

SHIPPING

Why does it cost $5 to ship a card? Cards must be shipped in a rigid flat mailer to prevent bending during transit. Cards cannot be shipped with a stamp, in an plain envelope or any other material. 

When will my order ship?

Items ship within 1-4 business days except for between November - February when shipping time is 1-6 business days.

What if I need it sooner?

If you choose expedited shipping, your package will ship by the following business day.  Items that ship separately ship are NOT eligible for expedited shipping.

Priority: 1-3 business days

Ground: 1-5 business days

2 Day - 2 days

3 Day - 3 days

Overnight - Overnight

Please note these are counted after the carrier picks up the item. Carrier can experience unforseen delays which is Crimson and Clover Studio is not responsible for. 

How long will it take to get to me?

Packages generally take 2-7 business days to arrive after shipping unless expedited shipping is chosen. For more info please refer to USPS or UPS's websites for transit times.

USPS/UPS do NOT guarantee delivery times. Therefore Crimson and Clover CANNOT guarantee delivery times. 

TRACKING

You will receive tracking info once your item is shipped.

NON US CUSTOMERS

Please note the buyer is responsible for paying any taxes upon arrival in their home country. Any packages that are sent back because the buyer refused to pay taxes will not be refunded. 

More questions? Check our our FAQ.