We're not as good as your therapist. But we'll try to help.
If you have a question about a specific order you have already placed on our site, need to change a shipping address, please read the FAQ page before contacting.
This contact form is only for purchases made on this website. If you purchased one of our items on a different website, you will have to contact via those channels.
-----INSURANCE CLAIMS: Please click here if you need to file a claim for a lost package.
-----RETURNS: If you would like to return an item that you received click here. Items must be unused.
----WHOLESALE: Interested in wholesale? Yea! Click here.
----ARTWORK: We do not accept artwork submissions.
----SHIPPING: If you selected Free Shipping - NO TRACKING, there is no tracking. You will receive a shipping notification but no tracking. We have no way of tracking it after it leaves. Your package has been shipped when you receive a shipping notification email. Please leave 7-10 business days for it to arrive.
-----STILL NEED TO CONTACT: If you still need to contact us and/or if you received the wrong item or a broken item, please click here.
**Please note we respond to all messages within 1 business day max. If you did not receive an email response, please check your spam. We are not responsible for unreceived messages. Alternatively email us from a different email address.
**USPS and UPS are separate from us. Crimson and Clover Studio is not responsible for weather or carrier delays.
