Contact Us

We're not as good as your therapist. But we'll try to help.

If you have a question about a specific order you have already placed on our site, need to change a shipping address, please read the FAQ page and the Shipping page before contacting. K, thanks.

This contact form is only for purchases made on this website. If you purchased one of our items on a different website, you will have to contact via those channels. 

-----If you ordered apparel or jewelry please note per our product descriptions apparel and jewelry ship separately. 
                                           
-----If you received notice that your package was delivered, but you can't find it, your package is lost, or is still in transit please file a claim with Route if you purchased it. You can do so here. Please note we cannot reimbursed for lost packages. It's all Route, baby! Didn't get Route? That's a bummer, but we still CANNOT help. Please click here to read our FAQ. 
                                           
-----If your package is still in pre-shipment after 5 days, meaning the carrier does not have the package yet please let us know.
                                            
-----If you would like to return an item click here. Items must be unused.
                                            
----Interested in wholesale? Yea! Click here.
                                            
----We do not accept artwork submissions.
                                                                                       
-----If you still need to contact us, please click here